Service · 01

Salesforce Consulting
& CRM Solutions

We design, implement, and optimize Salesforce platforms that unify your customer data, automate sales processes, and drive measurable business growth.

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50+
Salesforce Orgs Delivered
6
Cloud Products
+25%
Avg Sales Conversion Lift
100%
Certified Consultants

What We Do

Andura delivers end-to-end Salesforce services: from discovery workshops and solution architecture through to implementation, customization, integrations, and ongoing support. We tailor every engagement to your industry and business model.

  • Sales Cloud – lead management, opportunity tracking, forecasting
  • Service Cloud – case management, omni-channel routing, SLAs
  • Marketing Cloud & Pardot – campaigns, journeys, lead nurturing
  • Experience/Community Cloud – portals and partner ecosystems
  • Salesforce Data Cloud – unified customer data profiles
  • Einstein AI & Agentforce – AI-powered insights and automation
  • Salesforce CPQ & Billing – configure-price-quote workflows
  • MuleSoft & API integrations – ERP, e-commerce, marketing stack
🏗️

Solution Architecture

Tailored Salesforce blueprints aligned with your business processes and roadmap.

Lightning Components

Custom UI components and apps built on Salesforce LWC for maximum productivity.

🔄

Data Migration

Clean, validated data migration from legacy CRMs with zero data loss.

📊

Analytics & Reporting

Real-time dashboards and Einstein Analytics for pipeline and performance visibility.

How We Deliver Success

🔍

1. Discovery & Strategy

Stakeholder interviews, as-is process mapping, and defining KPIs and success criteria.

📐

2. Design & Architecture

Org design, data model, integration architecture, and phased delivery roadmap.

🚀

3. Build & Configure

Agile sprints: configuration, custom development, integrations, and UAT preparation.

🎓

4. Train & Go Live

User training, change management, go-live support, and hyper-care period.

What You'll Receive

DeliverableDescription
Configured Salesforce OrgFully set up Sales/Service/Marketing Cloud environment with custom objects, fields, page layouts, and validation rules.
Custom Lightning AppsTailored LWC/Aura components and apps designed for your team's workflow.
Data Migration ScriptsValidated ETL scripts for migrating legacy CRM data with data quality reports.
Integration ConnectorsAPIs and middleware connecting Salesforce with ERP, e-commerce, email, and other platforms.
Reports & DashboardsReal-time pipeline, campaign, and service dashboards aligned to your KPIs.
User Training & DocsRole-based training sessions, quick-reference guides, and admin documentation.

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